Why We Chose Innovation as Our Second Core Value
Keeping the Spirit of Innovation Alive Every Day
Innovation: The action or process of innovating; a new method, idea, product, etc.
TaleMed shows innovation in the way that we build our company culture within the office.
Our six core values — Respect, Innovation, Consistency, Humility, Excellence and Resilience — drive our vision of how we do business every day. As a team, we are committed to providing the best patient care, building stronger communities and supporting each other as individuals.
In our RICHER series of blogs, we will explore each core value and how it relates to our everyday life. At our recent Associate and Leadership Corporate Summits, team members spoke about each core value.
How TaleMed Creates Innovation
Many people think of Steve Jobs, Bill Gates and other legendary entrepreneurs when they think of innovation. However, Client Services Director Scott Feltrup believes that small innovations occur daily and don’t have to be headline-grabbing ideas.
“At TaleMed, we do things in a different way than everyone else in our industry,” he says. “We have a culture where we’re free to come up with ideas that improve TaleMed.”
Even though TaleMed is a well-established industry leader, Scott appreciates the company’s ongoing start-up mentality. “It’s a hard feeling to maintain, but our leaders encourage us to take ownership and claim our ideas.”
Going for It!
“We climbed a waterfall to go cliff jumping. We got up there and the rock was black slate, so the water was pitch black,” he says. “So we were all nervous to go off and no one wanted to jump first. I went ahead and jumped, and it was one of the best experiences in my life.”
Paul believes that fear plays a big factor in stifling innovation in the workplace. Fear can result in gossiping, complaining, internalizing and judging.
“Innovators problem solve, they don’t gossip. Innovators resolve issues — they don’t hold grudges. They work collectively, they don’t internalize feedback,” he says.
Through the great work of leaders like Scott and Paul, TaleMed is constantly innovating so it can be on the forefront of providing the best patient care solutions.
“If you always do what you always did, you will always get what you always got.” – Albert Einstein