Frequently Asked Questions About COVID-19 Processes

As the COVID-19 pandemic continues to evolve, we understand that you have a lot of questions about how the pandemic response may affect your current and future assignments, potential exposure and possible quarantine.

That’s why we’ve gathered our most frequently questions for you. But please know that whether your question is listed below or not, we’re here as your resource and support ― today and every day.

As a healthcare professional, you are needed now more than ever. Not every position is on the front line treating COVID-19 patients. People continue to need care of all kinds – babies are still being born, patients are still battling cancer, and people still suffer heart attacks and strokes. We’re here for you so you can be there for your patients, regardless of your specialty.

Reach out to your TaleMed recruiter or Clinical Director Susan Abbott with your questions. We’ll find the answers that you need!

Our Frequently Asked Questions

With anything new and unfamiliar, it’s easy to feel anxious and unsure. However, we’re seeing places where the virus is being managed and where social distancing efforts are curbing the spread of the virus, which tells us that our local, national and global communities can manage this. We suggest checking the CDC website often to gather the newest information and follow the precautions outlined. You can also contact your recruiter or our Clinical Director Susan Abbott to discuss your concerns and next steps. We also encourage you to check out these additional resources:

As with any outbreak in a hospital, follow universal precautions and hospital protocol, including:

  • Performing best practices for hand hygiene
  • Wearing gloves when touching blood, body fluids, secretions, excretions, mucous membranes, nonintact skin, etc.
  • Using appropriate facial protection and gowns
  • Following respiratory hygiene and cough etiquette
  • Ensuring proper environmental and linen cleaning procedures

Please also take appropriate precautions outside of work and practice social distancing to avoid exposure.

If you’ve been exposed to COVID-19 on your assignment at a healthcare facility, immediately contact your supervisor and follow your hospital’s guidelines.

If you’ve been exposed elsewhere, contact:

  • Local or state health department
  • Local physician
  • Family members
  • TaleMed’s Clinical Director Susan Abbott

Contact your TaleMed recruiter as soon as possible. The entire TaleMed team cares about you and will support you. In the case you are asked to quarantine from your facility due to a facility-related exposure, we promise to:

  • Pay your contracted taxable pay rate based on contracted hours per week up to 14 days from the day of the quarantine notification
  • Pay your contracted Per Diems and Allowances up to 14 days from the day of the quarantine notification
  • Evaluate your contract after 14 days and discuss follow-up actions with you

Follow your hospital’s procedures. If you believe you’ve been exposed:

  • Follow the guidelines or advice from the state health department
  • Call your primary care provider to report possible exposure and get a test
  • Return to your home and remain isolated during your evaluation
  • Visit the CDC website for the most up-to-date information
  • Return to work when cleared by your health department or primary care provider

Follow the necessary steps to decrease the likelihood of spreading the disease

  • Stay home, except to get medical care. Restrict your activities outside your home as much as possible. Avoid using public transportation
  • Separate yourself from other people and animals in your home
  • Call ahead before visiting your doctor. Tell the office that you may have a communicable disease
  • Wear a facemask when you are around other people and pets
  • Cover your coughs and sneezes with a tissue and throw the tissue away
  • Wash your hands often with soap and water for at least 20 seconds
  • Avoid sharing personal household items
  • Clean all “high-touch” surfaces every day
  • Monitor your symptoms. Seek prompt medical attention if symptoms are worsening
  • Discontinue home separation after consultation with your healthcare provider and state and local health departments

If you have any other questions, please reach out to your TaleMed recruiter. We’re always here to help!

We encourage you to consider an extension with your current assignment. Many hospitals are building resources and capacity now as the number of COVID-19 cases continues to grow. Depending on your specialty, your hospital may need you in your current role.

If your current position will not extend and/or you want to consider an alternative for your next assignment, talk to your recruiter. We have positions all across the country in nearly every specialty, and we will work with you to find a position where you can help patients. Some hospitals in hard-hit areas are offering crisis pay rates for critical specialties.

The time is now!

If you haven’t traveled with TaleMed before or it’s been a while, you can take your first step today. Contact a TaleMed recruiter by calling 1-800-494-0087, searching and applying for COVID-19 crisis jobs or completing our Quick Application.