TaleMed is proud to have Clinical Director, Susan M Abbott, RN, as a part of the team. Susan guides TaleMed in the development, maintenance and improvement of clinical processes and policies.

A key component of her role is to provide nurses with support and encouragement throughout their assignments. She is available 24/7 should a nurse have a problem or concern that he/she needs to discuss right away.

Susan has nearly 20 years of diverse experience holding positions as a clinic nurse, nurse manager, and director of nursing in a variety of fields, including family medicine, cardiac step-down and telemetry. She has also facilitated and participated in a number of research initiatives, including her most recent role at a research laboratory.

Susan’s passion for patient care extends far beyond what she does in her professional life. She is a frequent volunteer on medical mission trips to the Dominican Republic and Mexico, as well as villages along the Amazon River during annual trips to Brazil. Susan and her husband Chuck reside in Tennessee. They are the proud parents of four boys and grandparents to six.

Reasons You Might Call Susan vs Your Recruiter

While our traveling health professionals know that their recruiter is only a phone call or text message away should they have any questions or concerns, we recommend that clinical-related issues are better directed to Susan.

“I encourage all nurses to follow the chain-of-command at their assigned hospital,” said Susan. “But if for whatever reason, they do not feel comfortable doing so, they are encouraged to reach out to me.”

Some reasons/situations you might call Susan:

  • “I don’t feel like I’m getting enough orientation to this unit.” Susan: “I will contact the Nurse Manager and ask for more time. The Nurse Managers we work with are very supportive and understanding.”
  • “I have been asked to float, and I don’t feel comfortable floating or I don’t want to float.” Susan: “We like to think that our nurses view floating as opportunities to use different skills and provide high-quality, exceptional care to patients they might not have come in contact with otherwise.”
  • “I need time off.” Most managers will ask a nurse at the beginning of the contract if they need specific time off, or the Recruiter will have taken this into consideration when placing the nurse.

Tips for a Traveler’s First Week

While it’s exciting to start a new assignment, the first week can feel rough for a travel healthcare professional (HCP) at a new hospital. This is especially true for those who haven’t traveled before. A hospital unit is like a family. You’re the new person, adjusting to new routines, personalities and challenges. So, what can

Put Yourself in the Shoes of Patient Families

Being There for Patient Families Hospital stays are stressful for patients and their families. Families worry. They’re possibly confused. During this difficult time, it’s easy for those feelings to come out as anger and irritability. Facing these negative emotions constantly wears nurses down. To continue providing the best patient care, it helps to put yourself

Be a Mentor — On Your Terms

It’s hard to let go of being a leader and mentor on your unit. Some healthcare professionals (HCPs) face this hurdle as they transition from unit leadership positions to traveling. While you may be the new kid at a new hospital every 13 weeks, you still have years of experience and knowledge to pass onto

How You Can Prepare for Flu Season

What to Do if You Get the Flu? by Clinical Director Susan Abbott It’s flu season again. You always want to avoid getting it, and the flu shot is your best bet. But it’s also good to remember what to do if you or your children get the flu. Remember, you’re contagious with the flu

Make Your Mark on a Travel Assignment

Advice for Your Travel Assignment It can be difficult for a travel healthcare professional to integrate on a new unit and gain respect as an accomplished professional, especially on a travel assignment. After all, you haven’t been through the same trials and tribulations as the permanent staff. You may not be a part of a

How Becoming a Telemetry Nurse Can Help Your Career

Telemetry nurses live a fast-paced life. Experience in this specialty can boost a young nurse’s career. For a nurse specializing in another unit, it can provide a different experience and a new way of seeing nursing. What Can Telemetry Nursing Offer You? Cardiac Patient Interaction Telemetry nurses work in a challenging environment, but it’s an

How Travel Nurses Can Best Work with a Nurse Manager

When working in a variety of assignments and facility locations, it’s easy to have misconceptions regarding a nurse manager. Do any of these comments on a unit sound familiar? “She never looks stressed so she must not do anything.” “He’s always in his office, so he can’t be working half as hard as me on

Three Steps to Resolving Clinical Issues

Working in fast-paced work environments such as healthcare facilities creates stress. Increased stress can then create additional problems, such as employee-to-employee and employee-to-manager conflicts. Conflicts happen, but they need to be resolved appropriately and efficiently. Do not let the problem fester. Fix it – both for the needs of your patients and for your professional

Keep the Rhythm to Earn Compliance

You’re excited about your upcoming traveling nurse assignment. Everything is almost wrapped: You’ve cleared the background and drug screenings. Your medical records, physical exam and flu vaccination are all in order. But there’s one final item you’re kind of dreading: Passing the ECG dysrhythmia test. Even if you’ve passed a TaleMed ECG test previously, some

Celebrating Our Nurses – Today and Everyday

Nurses are the heart and soul of any hospital care team and a vital part of our TaleMed family. They are also often the key determining factor in a patient’s overall hospital experience. Unless you or a loved one has spent time in a hospital, you might not fully understand the difference a good nurse