FAQs


TaleMed has been Certified by The Joint Commission Since 2007. What does this mean to you as an RN and your nursing career?

The Joint Commission awards their Gold Seal of Approval to TaleMed for its expertise in the nursing industry. This certification recognizes TaleMed’s commitment to providing qualified and competent healthcare professionals in the staffing nursing arena. We appreciate the Joint Commission in recognizing TaleMed’s dedication to outstanding and consistent services in travel nursing. TaleMed travel nurses are working for a company committed to QUALITY, SAFETY and ETHICS. • Opportunities in quality facilities, with RN’s working for one cause – patient satisfaction • Comprehensive credentialing standards and practices ensuring your safety and experience fit best. If anyone has any concerns or questions about the safety or quality of care provided by TaleMed, please feel free to contact us at 1-800-494-0087 or by email at safety talemed.com. We will do our best to provide sufficient information to address your concerns.


TaleMed has been Certified by The Joint Commission Since 2007. What this means to the hospital, employee and independent contractor:

The Joint Commission awards their Gold Seal of Approval to TaleMed for its expertise in the nursing industry. This certification recognizes TaleMed’s commitment to providing qualified and competent healthcare professionals in the staffing nursing arena. We appreciate the Joint Commission in recognizing TaleMed’s dedication to outstanding and consistent services in travel nursing. TaleMed’s promise to deliver quality service now comes with the added guarantee that we meet or exceed the standards for the healthcare industry. The Joint Commission certification acknowledges our performance. • Access to experienced and competent travel nurses to meet your staffing needs. • Our rigorous credentialing standards and practices ensure the appropriate placement of travel nursing professionals based on experience and competence. • We perform drug and health screens, background checks, and ensure compliance with regulatory documentation requirements. If anyone has any concerns or questions about the safety or quality of care provided by TaleMed, please feel free to contact us at 1-800-494-0087 or by email at safety talemed.com. We will do our best to provide sufficient information to address your concerns.


What are some helpful interview questions?

Always interview to receive an offer 1. How large is the facility/unit/department? 2. Is the facility private, community or teaching? 3. What are the typical diagnoses and ages of patients seen in the facility? 4. How far is the housing from the facility? (If the facility is providing housing) 5. What hours will I be working, rotating? 6. Will I be required to take charge? 7. Will I be reassigned to different units/departments? 8. What other job classifications render care in the unit/department? 9. What is the weekend requirement? 10. Are there other travelers at the facility? 11. Is there overtime availability? 12. Is there a specific approach to care that is delivered in the unit/department? 13. What recreational activities are located in the area? 14. Always interview to receive an offer


What kind of things should I consider about traveling?

1. What are the top three areas where you would like to be assigned? 2. What clinical issues concern you: i.e., facility bed size, patient ratios, care approach, etc.? 3. Can you think of any clinical issues that might influence you in making a decision on a specific facility? 4. What type of facility would be “ideal” to your specifications: large, teaching, mid- size, or small? 5. In order of preference, what are your top two desirable shifts? 6. How important to you is the option of overtime? 7. Taking into account that TaleMed may provide you with free, private housing (or subsidy) and that pay rates vary throughout the US, what is the least amount of hourly compensation you will accept for your “ideal” assignment? 8. In a scenario where adequate housing is within a 5 minute drive to the facility, but better housing is a 25 minute commute, which would you choose? 9. What is motivating you most from a personal growth standpoint: i.e., location, highest pay, resume building, etc.?


What should I do before I leave an assignment?

1. Licensure Endorsement: Immediately after deciding the location of your assignment, you will need to obtain a license to practice in the state to which you will be traveling. In the back of this packet you will find a list of Licensure Boards and contact information. Processing the licensure application will vary from state to state. Some states take up to (8) eight weeks; therefore, it is very important that you apply immediately upon assignment acceptance. Before you begin your assignment, we will need an update on the status of your license. You MUST have a valid license and current certifications (CPR, ACLS, etc.) in order to work. If you have any problems, please call us. We will be glad to help! 2. Arrange for a forwarding address at the post office. 3. Prior to your arrival, you can arrange for a scheduled telephone, cable and/or internet service hook-up with the respective utility company in the area of your new destination. You may also want to arrange to have the utilities transferred to your name at this time (if necessary). Contact your recruiter if you have any questions. 4. Inform your family of your travel route and expected arrival date. 5. Establish a “travel folder” including all receipts (i.e., professional license, CEU’s, magazine invoices, uniforms, travel receipts for gas and airfare, food and lodging). These receipts may be helpful at tax time.


What should I keep in mind while traveling?

1. When traveling long distances, notify your company of your departure and keep them posted on your journey. 2. Follow a planned route. We can provide you detailed maps that can aid you in your journey. We can point out locations where you may want to stop and visit. 3. Keep your gas tank full when anticipating long drives through barren country. Flares, extra water and anti-freeze are helpful items to take with you. 4. Drive as much during the day as possible. Take frequent rest stops. IF YOU FEEL TIRED, DO NOT DRIVE! 5. Plan to arrive at your apartment during business hours, Monday – Friday (Saturday at some locations), 9:00 a.m. – 5:00 p.m. If you anticipate a late arrival, please notify TaleMed and call the apartment office a few days in advance so that alternate arrangements can be made. 6. For safety purposes, carry a cellular phone with you during your trip. Use of a cell phone will also allow you to remain in contact with TaleMed. Always provide your recruiter with your cell phone number. For safety reasons, please do not use your phone while driving.


What to do upon arriving at the assignment?

1. Unpack your vehicle right away. Do NOT keep valuables in your car 2. Call TaleMed to let us know of your safe arrival and give your recruiter any additional phone numbers so that you can be reached in case of an emergency. 3. Notify the local post office of your new address if you’re having mail forwarded to you. 4. Prior to your first workday, perform a test drive to the hospital so that you feel comfortable with the route and time. 5. Arrange for connection of any services (phone, internet, cable TV) that were not connected prior to your arrival.


What about taxable income?

W-4 forms are issued with your offer letter. TaleMed will deduct the appropriate taxes according to the number of deductions identified on your W-4 form. Any changes in your W-4 MUST be communicated to TaleMed Payroll. In addition to the W-4 taxes, a state tax for the state in which you are working will be deducted. If there is no income tax applicable, a deduction will be taken for the state in which you live. Depending on the city and state, the tax rate can range from zero (0) to eight (8) % percent. Completion and referral bonuses, when issued, will be taxed, since this is considered additional income.


What about non-taxable income?

License reimbursement is not taxed providing the proper documentation is received by TaleMed. We may reimburse up to $100.00 per license, if detailed in your offer letter, upon the successful completion of an assignment. Travel reimbursement, when provided by TaleMed, will also not be taxed. If proof of a permanent tax residency is on file with TaleMed, subsidy/housing will not be taxed for the first working 12 months at the same facility.


Do I have to use TaleMed housing?

No, you have a choice to take a housing allowance. If you are traveling with others you may request “different accommodations” or you may receive a housing allowance. The subsidy is equal to the monthly rental fee of a one bedroom apartment in the area of your assignment. The housing allowance could be paid to you in your weekly paycheck. When housing arrangements are provided by the facility, the accommodations can vary widely. Specific housing information will be provided to you by the facility or through your recruiter.


Should I report housing damages?

Absolutely! When you arrive, please walk through the apartment/hotel with the apartment /hotel management and document any damages identified. Upon completion of your assignment perform another walk through. The purpose of the walk through is to protect you from damage liability. Please provide a copy of this documentation to the TaleMed housing coordinator.


Can I bring my pet?

We will assist you in trying to find pet friendly facilities. There are usually size and weight restrictions. A pet deposit is usually required and at times an additional monthly pet fee is charged. You will be responsible for payment of the pet deposit and any pet related fees. The pet deposit is usually refunded with a portion of the deposit retained for a cleaning fee. Additional documentation maybe requested per facility.


When do I need to vacate the apartment?

You will have 48 hours to vacate TaleMed housing following your last day of employment. If an extension has been approved by TaleMed, the sublease agreement will continue until the extension is complete. Upon vacating the apartment, please remove all personal belongings, trash, and food. Apartment complexes are not like hotels. They will charge you for trash removal and refrigerator cleaning. You will also need to return all keys and passes to the apartment management. Failure to comply with apartment complex vacancy policies may result in forfeiture of some/all of final travel reimbursement and/or housing deposit.


What Workers Compensation does TaleMed have?

In an emergency situation, seek immediate treatment. It is imperative that you report ALL work related injuries to your TaleMed Recruiter and HR within 24 hours of the incident. Delays in reporting the incident to your Recruiter could result in delays and/or denials in processing your claim.


What information is there about Medical and Prescription Drugs?

You are eligible to be covered under TaleMed’s Group Medical PPO monthly. This program is thru United Healthcare. This plan requires a monthly administration fee.


Is there a 401(K) Program?

TaleMed’s 401(K) program is available after one year of service and 1,000 hours worked. It is managed by CPI and enrollment is on-line at your convenience. You can direct as much of your weekly pay as you like into a safe, convenient program. Ask TaleMed HR for more details.


Is there a referral program?

TaleMed has implemented a new referral bonus structure. This is an opportunity for you, the healthcare professional, to reap the rewards of simply referring. Listed below are the requirements for referral. Please speak with your recruiter regarding the amount of this bonus. The requirements for receiving these bonuses are: 1. You must have completed a 13 week assignment with TaleMed. 2. The referred healthcare professional must successfully complete a 13-week assignment TaleMed after your referral. (8-week assignments will be pro-rated) 3. Husband/Wife teams will not qualify for the referral bonus. Remember… Referring your associates is a winning situation for everyone. You receive the referral bonus, your associate benefits from the outstanding opportunities for travelers throughout the U.S., and TaleMed will be helping a hospital in need of a qualified healthcare professional. This plan is subject to change at any time without notice and any disputes regarding this plan are subject to determination by TaleMed to be made at its sole discretion.


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ENTER OUR CALENDAR PHOTO CONTEST

TaleMed is pleased to announce our 2017 Calendar Photo Contest!

We put health care professionals on assignment to do the work they love – in places they fall in love with. We want to help all travel health care professionals find your place, by seeing the places you have fallen in love with. Submit photos of the cities, season, views you have fallen in love with.

Four healthcare professionals that have found their place will receive an Echo Dot. Winners will be announced every 13 weeks! Eight honorable mention winners will also be chosen and announced in November 2017.

The twelve winners selected will see their photos in the 2018 Find Your Place Calendar. So set your cameras to high resolution and start snapping those photos. If you have already taken an award winning photo please feel free to submit. Photographs will be accepted from any healthcare professional that would like to participate.